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Delivery Policy


Christmas Delivery 2018

Order by 1pm on December 18th for guaranteed pre christmas delivery.

Great news, we have also extended our returns for the festive period! Shop in confidence as you now have until 15th January 2019 to return any unwanted items.


DestinationDelivery MethodDelivery TimeDelivery Cost
UK Standard Mail 3-7 Working Days FREE on orders over £50*
Standard Mail 3-7 Working Days £3.99 on orders under £50
DHL Tracked Express 2-4 Working Days £5.99
DHL Tracked Premium 1-2 Working Days £9.99
Ireland DHL Tracked Express 1-3 Working Days FREE on orders over £50
  DHL Tracked Express 1-3 Working Days £4.99 on orders under £50
Europe  DHL Tracked Delivery 3-5 Working Days FREE on orders over £50
  DHL Tracked Delivery 3-5 Working Days £6.99 on orders under £50
USA DHL Tracked Delivery 3-5 Working Days FREE on orders over £75
  DHL Tracked Delivery 3-5 Working Days £20 on orders under £75
Australia & New Zealand DHL Tracked Delivery 5-7  Working Days FREE on orders over £75
DHL Tracked Delivery 5-7  Working Days £20 on orders under £75
Rest of the World DHL Tracked Delivery 5-7  Working Days £20

All orders made before 1 pm on day of purchase will be dispatched on that day.

Delivery Methods

1. Standard Mail

For standard mail delivery times, please see the table above. This is not a trackable service, for tracked delivery please see DHL TRACKED EXPRESS and DHL TRACKED PREMIUM below.

*Standard mail/free shipping is not available on orders containing selected large products such as golf bags, golf bags covers and large golf umbrellas. Orders containing these items will only have the option to be shipped by DHL Tracked Express or DHL Tracked Premium.

1. DHL Tracked Express

DHL TRACKED EXPRESS can be chosen as your shipping method at checkout. For prices and delivery times, please see table above. With this service you will receive a tracking number with your despatch confirmation email and you can use this to monitor the delivery of your order. DHL also provide a 'text message' service to help you track your order, you can avail of this by adding your mobile number when filling in your address details.

2. DHL Trackerd Premium

Need your order in a hurry? You can upgrade to DHL TRACKED PREMIUM delivery at the checkout by selecting “Tracked Premium” in the shipping options. Please note that the Premium delivery times stated in the table above are working days (Monday -Friday). Orders placed before 1pm Moday to Friday will be shipped the same day, orders placed after 1pm will be shipped the next working day.  If there is a Public Bank Holiday in Ireland the delivery day will be 1 day later than stated.

*Please note that a signature is required by DHL on delivery. It is paramount that you or a representative is present to ensure delivery. If you are not in when our courier arrives they will leave a calling card. In order to arrange a suitable time for our courier to deliver your goods, please contact the number left on the calling card*

*If you would like to make changes to you delivery (DHL options only) please include a mobile/cell phone number when processing your order. You will receive a text from DHL notifying you about your delivery and you will have the ability to choose an alternative delivery address, an alternative delivery date, delivery without signature, etc.*

Shipping Rates

Shipping is charged on a flat rate basis, regardless of the weight of your parcel or number of items ordered.

Delivery Days

Orders made through Miss Designer Golf will be processed Monday to Friday, 9 am to 5 pm, with all orders made before 1 pm Monday to Friday being dispatched on that day. Orders placed after 1pm Monday to Friday will be shipped on the next working day. Orders will not be processed or dispatched on public holidays within the Republic Of Ireland and delays may occur due to this.

Delivery Points to Note

  • Delivery Exception – The Highlands and the islands of the UK could take an additional few days to arrive due to being transported by ferry.
  • Unfortunately, we are unable to deliver to P.O. boxes and cannot accept responsibility for missing packages if a P.O. box is used in place of a home or work address.
  • Our delivery courier recognises Northern Ireland as the UK and recognises Channel Islands as being separate to the UK. Please ensure that the correct country is selected under billing/shipping details as selecting the incorrect country can delay the order and delivery process.
  • Although we work hard in conjunction with our delivery courier DHL to ensure that your goods reach you on time, every time, sometimes things happen that are beyond our control and there may be a slight delay. As such MissDesignerGolf.com accepts no liability for goods that are delivered outside the above delivery times, due to a variety of reasons including lack of product availability, delays from carriers, natural disasters, and any circumstances that are beyond our control or for any other reason. The above are guidelines which we diligently aim to adhere to, to the best of our capabilities.

Important Note

Any customs or import duties that are charged once the parcel reaches its destination country MUST BE PAID ON RECEIPT OF THE PARCEL. We have no control over these charges and cannot predict what they may be. Custom policies vary from country to country; you may want to contact your local customs office for further information.